Frequently Asked Questions

I've completed the payment but haven't received any email with login details?

Please check your spam or junk folder for the account activation email. If you still haven't received it, contact us with your proof of payment and we'll look into it right away. Our system automatically creates your account upon successful payment however, in rare cases where a payment is not fully processed, our team will manually review and activate your account.

Will my membership extend automatically

No, your TubeMerge membership will not be extended automatically. You will receive an email notification before your membership expires, giving you enough time to decide whether you'd like to renew your plan.

How can I renew and reactivate my account

Renewing is simple just log in to your TubeMerge account, select a membership plan and complete the payment. Your new membership will be added to your existing account and reactivated instantly with all your previous content intact.

Can I upgrade my membership

Yes, upgrading your TubeMerge membership is possible if you need to change the duration or level of your current plan. Please reach out to us via our contact form and our team will guide you through the upgrade process.

What happens when my membership plan expires?

When your TubeMerge membership expires, all your existing uploaded video collections remain safe and preserved. However, uploading new videos, accessing premium features and receiving member support will be paused until you renew your subscription.

Do you give refunds?

As TubeMerge deals entirely in digital subscription access, we are unable to issue refunds once you have logged in and accessed the platform. However, if you purchased a membership and our records confirm that you have not logged in after doing so, we will be happy to process a full refund upon request.

What license are the video collections released under?

All curated video collections and platform content on TubeMerge are released as a commercial subscription product unless otherwise stated. Shared YouTube links remain subject to YouTube's own terms of service and respective creator rights.

Do you offer support via the contact form?

For technical support, please post your query on our TubeMerge support forum where our team and community can assist you effectively. Please note that technical questions submitted via email or the contact form will not be addressed. For presale inquiries, general questions, or confidential matters, you are welcome to reach us through the contact form.

How long do I have support access on your site?

Support access is provided for the full duration of your active TubeMerge membership from the date of purchase until your plan expires.

Are you have an affiliate program in your website?

Yes! TubeMerge has an affiliate program that lets you earn commissions by referring new subscribers. Join our affiliate program and start earning today click here to get started.